Free Shipping in USA
Arrives in 3 – 7 business days
Ships via UPS
$15 to Canada
Orders are shipped out on average within 24-48 hours from the time that the order is placed.
Products on LucidPersona.com can only be shipped within USA & Canada
In order to return merchandise, you must obtain an RMA number from our customer service department.
You may return any unopened merchandise in its original condition, including original packaging and packing slip within 30 days of receipt and you will receive a full refund less shipping and any gift wrapping charges. We are located in New York, USA.
Any shipping cost you incur to return the product to us will not be refunded. Please make your selections carefully.
Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error.
We require the following information to process your return. (If this information is not included, we will be unable to process your return.)
- RMA number
- Full name and address
- Phone number
- E-mail address
- Packing slip
- Original Order Confirmation Number
- Your reason for returning the merchandise
eMail us: [email protected]
State laws require that we charge applicable sales tax on orders shipped to addresses in the state of New York only. All orders outside of New York will not be charged.